Etiquette

Reservations

It is never too soon to make your spa appointments. Please call or visit the spa in advance to make reservations for your visit. At the time of your reservation, please have your credit card or gift certificate number available.

Arrival Time

We ask that you arrive at least 15 minutes prior to your appointment time. This will allow you to check in and enjoy the relaxation area. Complimentary snacks, tea, and lemon water are available in the relaxation area.

Attire

Dress comfortably. Robes, sandals, and lockers are provided with multiple services. We also recommend bringing flip flop sandals to wear home after pedicure services. During treatments, our practitioners are trained to drape you appropriately for privacy.

Valuables

Please refrain from wearing jewelry during your appointment. We regret that we cannot be responsible for lost or stolen items.

Courtesy

In consideration of other guests, please turn off all cell phones and pagers while at the spa. We request that children do not accompany you to the spa, unless they are scheduled for an appointment.

Cancellation

If cancellation notice is given less than 24 hours prior to your appointment; or if you fail to show for your appointment, you may be charged a service fee. A 48 hour cancellation notice is necessary for any of our packages.

Gratuities

Our spa staff is dedicated to exceeding your expectations and creating a memorable spa experience. Gratuities of 18-25% are customary and appreciated.

Commentary

Your feedback is essential in providing you with the best service possible. We encourage you to communicate with the staff regarding your comfort and experience.